PLUMBING & DRAIN SERVICES SERVING SALISBURY, CONCORD, CHARLOTTE & MORE

If you're in Charlotte, Concord, Kannapolis, Mooresville, Salisbury, Stanley, Lowell, or anywhere surrounding, rely on us for complete residential plumbing solutions - from leak repairs to water heater installation and more. Our licensed, insured contractors handle everything from minor repairs to major installations.

Master Plumber
Licensed & Insured
Financing Available
Adobe Stock image of a sink faucet running water.
Adobe Stock image of a plumbing pipe in a trench with a house in the background.

How Are Underground Plumbing Leaks Repaired?

While most residential plumbing contractors have to halt work to wait on a third-party excavation subcontractor just to dig up a yard, we keep the entire process in-house and moving forward. Rowan Well Drilling owns and operates its own fleet of heavy trenching machinery, so we don't have to rely on outside schedules, rentals, or availability. We can get onto your property and dig the required trenches immediately, minimizing the time your water service is disrupted.

This heavy equipment advantage allows our team to handle underground main line repairs and pipe leaks completely end-to-end - internally. From initial leak detection and excavation to pipe replacement and final backfilling, you deal with just one dedicated crew. By eliminating the middleman, we deliver a faster, more seamless repair process that saves you time, reduces extra fees, and gets your property back to normal quicker than ever.

They love what they do and care about providing water to your family as soon as possible.

— Robert Klinck

What Our Plumbing Services Include

Every plumbing project gets full attention from start to finish. We diagnose the problem accurately, recommend the right solution, and complete the work to code, so you get reliable, lasting results quicker - and without surprises.

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Emergency Residential Plumbing We provide rapid-response diagnostics and corrective field repairs for immediate residential plumbing crises, such as burst water lines or sudden loss of functional water flow.

Drain Clearing & Rooter Service We clear localized blockages and stubborn clogs inside domestic drain systems to restore normal wastewater transit.

Water Heater Service & Upgrades We perform maintenance, mechanical repair, and full replacement of residential water heaters, covering both standard tanks and tankless systems.

Fixture Replacement & Repair We remove and replace worn, damaged, or leaking indoor bathroom and kitchen plumbing fixtures, including toilets, sinks, bathtubs, and showers.

Gas Line & Hook-Up Infrastructure We can physically route, pressure-test, and hook up residential natural gas or propane supply lines directly to major household appliances.

Exterior Excavation & Trenching We handle underground main pipe failures by using in-house excavation equipment to dig out, repair, and bury main water and sewer utility lines.

Residential Plumbing FAQ

Common questions answered - your specific needs are best discussed in a consultation.

What is the difference between a standard water heater and a tankless water heater?

A standard (tank) water heater stores and continuously reheats 40-50+ gallons of water, while a tankless unit heats water on demand as it flows through the unit. Key differences:

  • Hot water supply: Tank models can run out during heavy use; tankless units deliver a virtually endless supply.
  • Energy use: Tankless heaters avoid standby heat loss, so they're typically more efficient.
  • Lifespan: Tankless systems often last 20+ years versus 8-12 for tank models.
  • Space & cost: Tankless units are compact and wall-mounted but cost more upfront; tank models are cheaper to install. We'll help you weigh which fits your household and budget.

Can a plumber install or repair gas lines?

Yes. Our licensed plumbers are fully qualified to route, pressure-test, and connect natural gas and propane supply lines directly to household appliances like water heaters, ranges, dryers, and fireplaces. Whether you're adding a new gas appliance, relocating an existing line, or dealing with a suspected leak or aging pipe, our team has the tools and certifications to handle the job safely and correctly.

Every gas line project begins with a thorough assessment of your existing system to identify any potential hazards or code violations before work begins. We use only approved materials and fittings rated for gas service, and all connections are carefully tightened, sealed, and inspected at every stage of the installation.

What are signs of a leaky interior pipe?

Hidden leaks often show subtle warning signs before major damage occurs. Watch for:

  • An unexplained spike in your water bill
  • Water stains or discoloration on walls, ceilings, or floors
  • A persistent musty smell or visible mold and mildew
  • Reduced water pressure throughout the home
  • The sound of running water when all fixtures are off
  • Warm or damp spots on the floor (a sign of a hot water line leak)

If you notice any of these, call us early – catching a leak sooner keeps repairs smaller and less costly.

Is low water pressure in the whole house a plumbing emergency?

Low water pressure throughout your entire home is not typically a plumbing emergency, but it is a sign that something needs attention. Common causes include a partially closed main shutoff valve, a failing pressure regulator, buildup in your pipes, or an issue with your municipal water supply.

While it won't cause immediate damage like a burst pipe would, persistent low pressure can affect your daily comfort and may point to a more serious underlying problem. We recommend scheduling a diagnostic visit so we can identify the root cause and restore proper pressure to your home before the issue worsens.

Why do my pipes make a loud banging noise when the water turns off?

That banging noise is called "water hammer," and it happens when water flow is suddenly stopped, causing a pressure surge that makes your pipes slam against walls or framing. It's most common with washing machines, dishwashers, and fast-closing valves.

The fix usually involves installing water hammer arrestors, securing loose pipes, or adjusting your home's water pressure. Left untreated, it can stress your pipes and joints over time, so it's worth addressing sooner rather than later.

How do I know if my underground water line is broken?

Underground line breaks are harder to spot than indoor leaks, but there are telltale signs:

  • Soggy, muddy, or unusually green patches in your yard
  • A sudden, unexplained jump in your water bill
  • A noticeable drop in water pressure inside the home
  • Dirty or discolored water coming from your taps
  • The sound of running or hissing water near the main line
  • Pooling water or small sinkholes along the service line path

From First Call to Better Flowing Water

Every plumbing project follows a straightforward process.

1

Contact & Assessment

Call or fill out our form with details about your plumbing issue. We listen carefully and schedule a convenient appointment.

2

Professional Diagnosis

Our licensed plumber arrives, inspects the problem thoroughly, and explains exactly what needs to be done and why.

3

Custom Solution

We recommend the best solution for your unique situation - repair, replacement, or upgrade - with transparent pricing.

4

Expert Installation

Our team completes the work to code, using quality materials and precise techniques that last.

5

Testing & Verification

We test all systems, verify everything works perfectly, and walk you through maintenance so you're fully informed.

6

Better Water Flow

The job is done right the first time and backed by our commitment to quality and customer satisfaction.

What Our Customers Say

Reliable service that speaks for itself.

They were very responsive, came when they said, helped me finalize the plan and layout, and then plumbed and built an elevated three-piece bathroom for me in my garage - and it is fabulous. They were professional, stayed until after dark making sure everything was finished up, and the work they did is first rate. Thank you.

Cheryl Crook

I was referred to Rowan Well Drilling by a plumbing service nearby while in a panic - a pipe had broken and my entire utility room was flooding. They responded to my call and made their way to me within the hour and took care of everything. Thanks Rowan!

Thomas Swakla

I woke up to my well spraying water everywhere and in a panic I called Rowan Well Drilling. They called me right back, gave me a quote on the repair, and within 30 minutes my leak was fixed - and my bank account remained intact!

Allison Candelora

Rowan Well Drilling crew operating at a job site

Since

1998

Decades of dependable service

Why Choose Rowan Well Drilling?

NC Certified Well Contractors

Member of the NC Groundwater Association

Licensed, Insured & Certified

Well drilling, water pump, and water treatment services

Ongoing Continuing Education

Train continually on new products, technology, and regulations

Senior & Military Discounts

Giving back to the community we serve

Flexible Financing

Available through FTL for well and water treatment work

Local Leaders

One of the leading well drilling companies across seven NC counties

Trusted, Certified Professionals

Master Plumber Licensed
Licensed & Insured
Licensed & Insured
Continuing Education in Plumbing Technology

Local Leaders in Dependable Well
& Water Services

We are a leading well drilling company serving seven counties across North Carolina.

Counties We Reach

Rowan, Cabarrus, Mecklenburg, Iredell, Davie, Davidson, Gaston

Cities & Communities

Salisbury, Charlotte, Mooresville, Statesville, Concord, Kannapolis, Lexington, Harrisburg, Huntersville, Cornelius, Matthews, Mocksville, Thomasville, High Point, Gastonia, Mount Holly, Belmont, and more

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Expert insights on maintaining a reliable well and plumbing system.

Well with a pipe
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Count On Us for Plumbing Repairs & Emergencies

Whether it's a leaky faucet, a burst pipe, or an after-hours emergency, we've got you covered. Fill out the form or give us a call for fast, reliable plumbing services.

Interested in having a hand water pump installed on your residential property? We can help.